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Privacy Policy

Effective Date: 4/11/2024
Last Updated: 4/11/2026

Vizomix (“Vizomix,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit a form, request a quote, purchase services, communicate with us, or otherwise interact with us.

This Privacy Policy also describes certain rights available to California residents under California privacy law.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

When you fill out a contact form, request a quote, subscribe to emails, purchase services, or communicate with us, we may collect:

Name
Email address
Phone number
Company name
Job title
Website URL
Billing address
Payment-related information
Project details, creative briefs, and other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information through cookies, pixels, analytics tools, session replay tools, and similar technologies, such as:

IP address
Browser type and version
Device type
Operating system
Referring URL
Pages viewed
Time spent on pages
Clicks, scrolls, session activity, and general usage behavior
Approximate geolocation derived from IP address

Information from Third Parties

We may receive information from service providers and business tools we use to run our website, marketing, payments, analytics, and communications.

2. How We Use Personal Information

We may use personal information for the following business and commercial purposes:

To respond to inquiries and provide customer support
To send proposals, quotes, invoices, and service-related communications
To provide branding, design, website, marketing, SEO, content, advertising, 3D, video, and related services
To process payments and manage transactions
To send newsletters, updates, promotions, or marketing communications
To monitor and improve website performance, user experience, and marketing effectiveness
To analyze visitor behavior and campaign performance
To maintain records, enforce agreements, and protect our business
To detect security incidents, fraud, or misuse
To comply with legal and regulatory obligations

3. Cookies, Pixels, Analytics, and Similar Technologies

We use cookies, pixels, tags, scripts, and similar technologies to operate our website, understand user behavior, measure marketing performance, and improve our services.

These tools may collect information about your device, browsing behavior, and interactions with our website over time. Depending on how our website is configured, they may be used for analytics, advertising, remarketing, audience measurement, lead tracking, and user experience insights.

We may use tools such as:

Google Analytics for website analytics and traffic measurement

Meta Pixel for ad measurement, remarketing, and conversion tracking

Hotjar for behavior analytics, heatmaps, and session insights

Mailchimp for email marketing and campaign management

Stripe for payment processing

Google states that sites may use Google Analytics to understand user engagement, and Google provides privacy controls and an opt-out browser add-on. Meta provides business tools terms and data processing terms for tools such as Meta Pixel.

You can usually control cookies through your browser settings. Some browsers or browser tools may also let you block certain analytics technologies.

4. How We Disclose Information

We do not sell personal information for money.

We may disclose personal information to service providers, contractors, and third parties that help us operate our business, including:
Website hosting and infrastructure providers
Analytics and performance tools
Advertising and remarketing platforms
Email marketing and CRM platforms
Payment processors
Project management, communications, and professional advisors
Legal, tax, and regulatory authorities when required by law

In some cases, certain advertising or analytics tool use may be considered “sharing” under California law, depending on implementation and applicable law. California law gives residents the right to opt out of the sale or sharing of personal information.

5. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to:

Know what categories of personal information we collect
Know the purposes for which personal information is collected or used
Request access to specific pieces of personal information, subject to legal exceptions
Request correction of inaccurate personal information
Request deletion of personal information, subject to legal exceptions
Opt out of the sale or sharing of personal information, where applicable
Limit the use and disclosure of sensitive personal information, where applicable
Not be discriminated against for exercising your privacy rights

The California Attorney General and the California Privacy Protection Agency describe these as core CCPA rights, and the CPPA is responsible for implementing and enforcing the law.

To exercise any applicable privacy rights, please contact us at:

Email: Hi@Vizomix.com
Mailing Address: 2456 Victoria St, Simi valley, CA, 93065

We may need to verify your identity before processing certain requests.

6. Notice at Collection for California Residents

If you are a California resident, we collect personal information at or before the time you submit information to us, such as through contact forms, quote requests, newsletter signups, or other lead forms.

The categories of personal information we may collect include identifiers, contact information, commercial information, internet or electronic network activity information, approximate geolocation, and any other information you choose to provide in your message or inquiry.

We collect this information for the purposes described in this Privacy Policy, including lead intake, client communication, service delivery, analytics, marketing, payment processing, website improvement, and legal compliance.

California guidance states that a notice at collection should be provided at or before the point of collection and should include a link to the privacy policy.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Responding to inquiries and managing leads
Delivering services and maintaining client relationships
Processing payments and maintaining financial records
Complying with legal, tax, accounting, and regulatory obligations
Resolving disputes and enforcing agreements

Retention periods may vary depending on the type of information and the reason we collected it.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Email Marketing

If you subscribe to our emails or provide your email address through our website, we may send you marketing or informational emails. You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

10. Payments

If you make a payment to Vizomix, payment information may be processed by third-party payment processors such as Stripe. We do not store full payment card information on our own servers unless explicitly stated otherwise. Please review the privacy policy of the payment provider you use for more information about how payment data is handled.

11. Third-Party Websites and Services

Our website may link to third-party websites or embed or integrate third-party tools. We are not responsible for the privacy practices or content of those third parties. Their own privacy policies and terms will govern their practices.

12. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website after any update means you accept the revised policy, to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us:
Email: Hi@Vizomix.com
Phone: +1 818 940 0818

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